You’ll step into Zurich’s Lindt Home of Chocolate with a flexible entry ticket—no need to rush or plan ahead. Taste fresh Lindt chocolates, explore exhibits at your own pace with an audio guide, and watch real production lines in action. Locals make you feel welcome even if your German fails you. It’s sweet in every sense—literally and otherwise.
Someone hands me a ticket at the entrance — feels oddly official, even though I booked last minute. The Lindt Home of Chocolate in Zurich is bigger than I pictured, kind of bright and echoey inside, with that sweet smell that hits you before you see anything. There’s a group of kids giggling near the giant chocolate fountain (which is real, by the way), and a woman behind the counter smiles when I fumble my German. She switches to English without missing a beat. I like that about Swiss people — they just roll with it.
Our audio guides are easy to set up; mine’s in English but I hear someone next to me listening in Italian. The museum isn’t crowded — maybe because this flexible entry ticket lets you show up whenever. I wander through exhibits about cocoa beans and old-school chocolate ads (some are pretty funny). There’s this moment where you can taste different chocolates straight from these shiny dispensers — honestly, I lost track of how many times I circled back for “just one more.” The milk chocolate melts almost instantly on your tongue, which sounds cheesy but it’s true.
I didn’t expect to get so into the production side — watching the machines through glass, hearing them whir and click as they pour chocolate into molds. A guide named Anna waved us over at one point and explained how Swiss chocolate got its reputation; she seemed proud but not braggy. It started raining outside while we were inside (classic Zurich), but nobody minded. Felt like time slowed down in there, or maybe that was just the sugar rush talking.
Yes, your ticket is valid for any time during opening hours on your chosen date.
Your ticket will be sent via Viator messages before your visit; check messages close to your date.
Yes, tastings are included during your self-guided visit inside the museum.
Yes, all areas and surfaces are wheelchair accessible.
Yes, infants and small children can ride in prams or strollers throughout the museum.
No transport is included; public transportation options are nearby or you can arrive by private car.
Yes, audio guides are included and configurable in different languages.
Your day includes guaranteed admission to Zurich’s Lindt Home of Chocolate—even when official tickets are sold out—plus an audio guide in your preferred language and plenty of tasting opportunities throughout the museum. You’re free to arrive at any time during opening hours on your reserved date; just remember to check your Viator messages for your actual entry ticket before heading over.
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