You’ll step off your flight into Delhi and be met by a local assistant who guides you through arrivals, helps with forms, arranges an electric cart if possible, and sorts your luggage. If you choose the transfer option, relax in a private car straight to your hotel. It’s that rare smooth landing that actually feels welcoming.
I’ll be honest, I almost walked right past the guy holding my name card at Indira Gandhi International — jetlag brain, you know? He smiled and waved, which helped. The arrivals hall was this mix of chai spice and that cold AC smell, and I was already bracing for the usual chaos. But he just took over, steering me toward a buggy (I didn’t even know those existed here) and we zipped along while other folks trudged. Not every gate gets the cart, apparently — depends where you land — but today was my lucky day.
We chatted a bit about Delhi’s winter fog as we rolled up to immigration. My guide, Rajesh, handed me a pen before I could fumble for one and quietly pointed out what to write on the form. There’s something oddly comforting about someone who knows exactly how these lines work. Luggage took a while (it always does), but Rajesh had already flagged down a porter who grabbed my battered suitcase like it weighed nothing. The crowd was thick but somehow I barely noticed — maybe because someone else was navigating for once.
If you book the full airport transfer service from Delhi Airport to your hotel, there’s another handoff after customs: my driver was waiting right where they said he’d be, holding a sign with my name spelled almost right (close enough). The car had that faint scent of marigold from the dashboard garland — or maybe I imagined it after so many hours in recycled airplane air. Anyway, it felt good to just sit back in the AC and watch Delhi flicker by through the window. I still think about how easy it all felt compared to every other arrival I’ve had here.
No, electric cart service is only available on the international side of Terminal 3; not at Terminals 1 or 2.
Yes, if you select the transfer option during booking.
Yes, your assistant will help fill out immigration forms if needed.
Yes, a dedicated porter will help with your luggage from baggage claim to your vehicle.
Yes, it's suitable for families and wheelchair users; prams and specialized infant seats are available.
Yes, there is a supplement for drop-offs in Gurgaon or Noida.
Your arrival includes personal meet & assist inside Delhi Airport with help through immigration formalities and luggage collection; if you select it, private hotel transfer by air-conditioned vehicle is also included—plus an electric cart ride when available at Terminal 3 international arrivals.
Do you need help planning your next activity?