You’ll get picked up right outside Cancun Airport by a local driver who tracks your flight and waits for you—even if you’re delayed. Enjoy cold drinks, AC, WiFi, and zero surprise stops as you head straight to Playa del Carmen in comfort.
The first thing that hit me when I stepped out of Cancun Airport was the warm, humid air—kind of sticky but not unpleasant. My phone buzzed with a message from the driver’s team, right on time. They asked me to let them know once I’d cleared customs. It felt reassuring, like someone was actually keeping tabs on my arrival instead of just waiting around.
I spotted my name on a sign near the welcome bar at Terminal 3—easy to find even with the crowd and all the chatter in Spanish and English. Our driver greeted us with a quick smile and helped with our bags. The van itself was spotless and cool inside (bliss after the airport heat). Bottled water and soda were waiting for us in the cup holders, which honestly felt like a small treat after a long flight.
The drive down to Playa del Carmen took about 50 minutes. No random stops or detours—just straight through, which I appreciated since I was tired and just wanted to get there. The WiFi worked well enough for me to send a few messages home. Our driver chatted about local spots if we wanted tips but didn’t push conversation if we just wanted to zone out. I noticed families with strollers and couples all seemed comfortable—there were even infant seats ready for those who needed them.
Once you exit baggage claim, you'll get a text message with instructions. Your driver will wait at your terminal’s welcome bar holding a sign with your name.
This is a completely private service—no sharing with other groups or stops along the way unless you request it.
Yes! Infant seats are available if you ask ahead of time, and strollers fit easily in the vehicle.
Your driver tracks your flight status and will adjust pickup time as needed—no extra charge for delays.
Your ride includes private transportation straight from Cancun Airport to Playa del Carmen, bottled water, soda, working WiFi onboard, air conditioning, plus medical expenses insurance for peace of mind. If you’re traveling with little ones, infant seats are available too—just let us know when booking.
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