You’ll be greeted by a real New Orleans native right outside arrivals, given direct contact info for peace of mind, and ride in a clean van with genuine southern hospitality. Expect little stories along the way and maybe even some local music drifting from the radio. It’s more than just an airport transfer — it feels like getting picked up by an old friend.
I’ll admit, I nearly missed our pickup because my phone died at baggage claim (classic). But then this big, friendly voice called out my name — turns out our New Orleans transportation service guy had been waiting right by the doors, holding a sign with a little drawing of a trumpet on it. He just grinned and said, “Don’t worry, happens all the time,” and handed me a cold bottle of water before we even left the curb. The van smelled faintly like lemon cleaner and something sweet I couldn’t place — pralines maybe?
Our driver, Marcus, started chatting straight away — not in that forced way, but like he actually wanted to know where we were coming from and what brought us to his city. He told us about growing up in Tremé and pointed out where the streetcar line used to run as we passed under live oaks. At one point he slowed down so we could see a second line parade warming up (the brass band was honestly louder than I expected at 10am). He gave us his card with his cell number “just in case y’all need anything while you’re here.” That felt good — like someone’s got your back if you get lost or need a tip on po’boys.
The ride itself was smooth — not much traffic that morning, just enough sun coming through the window to make me wish I’d packed sunglasses. We talked about food (of course), and when I tried to pronounce “beignet” properly Marcus laughed and said he’d heard worse attempts. It wasn’t fancy or anything, but it felt personal in a way hotel shuttles never do. There’s something about being welcomed by someone who really loves their city — it sticks with you longer than you think.
Yes, infants and small children can use prams or strollers, and specialized infant seats are available.
Yes, service animals are allowed during your transfer.
You’ll receive a text or call after booking with direct company contact info for easy coordination.
Yes, bottled water is provided for all passengers.
No, bookings require at least two people or more.
Yes, there are public transport options available close to pickup/drop-off points.
Your ride includes direct pickup at your location by a New Orleans native driver, bottled water for each passenger, business cards with personal contact info for any questions during your stay, plus warm southern hospitality throughout your journey back to your destination.
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